ReachDR provides on-demand clinical support and 24/7 telehealth care for Residential Aged Care Facilities (RACFs), connecting residents with medical assessment, on time clinical support with decision making & instant documentations reducing healthcare work-load, with consultations whenever care is needed.
Supporting
Healthcare Professional
Working with
Age Care Services
Working with
Healthcare Organization
Care teams today struggle clinical review and waits times for our senior citizens ReachDR simplifies healthcare operations by bringing every workflow into one intelligent ecosystem — so care moves as fast as it needs to.
Remove the friction between a patient's need and a clinician's response.
A single connected record for every RACF nationally.
Health Providers
Residents cared for
Platform Uptime
Secure Cloud AccessOne ecosystem for every role — from the front desk to the bedside.
24/7 on-demand clinical support for residents when nursing staff identify a new or worsening clinical problem, helping RACFs obtain timely medical assessment rather than waiting for the next available GP review.
Rapid video assisted clinical care for acute infections (Utis), Stable falls, rash , and other presentations, with treatment and escalation advice where clinically appropriate.
Timely assessment following a fall with no apparent injury and when obs are stable , including review of observations, symptoms and available investigations to determine appropriate management and escalation.
Falls are a major issue in aged care and are a specific national quality indicator. Australia recorded 253,800 fall-related hospitalisations in 2024–25.
On-demand review of medication-related concerns, medication changes and hospital returns, supporting timely communication with the resident's care team.
Medication management is one of the Australian Government's nationally monitored residential aged-care quality measures.
Assessment and management support for common RACF presentations including: UTIs result interpretation , rashes and wound reviews, conjunctivitis , and stable cellultis with escalation when required.
Clinical assessment of skin irritation , pressure injuries, infected wounds and other wound concerns, with treatment recommendations and escalation where required.
Pressure injuries are a nationally monitored residential aged-care quality indicator.
Review of pathology and other available investigation results, identifying clinically significant abnormalities and supporting timely treatment, follow-up or escalation.
On-demand clinical support for residents receiving palliative or end-of-life care, including charting of medications as per specialist recommendation to avoid delay in timely cares or review of existing treatment plans and communication with the regular GP and care team.
Our model provides your residents with an integrated clinical support team that is able to provide One platform. One clinical pathway. 24/7 access to medical care.
"ReachDR cut our documentation time in half and finally connected our whole care team."
"Bookings, billing and records live in one place now — no more chasing paperwork."
"Recording vitals on mobile means families get updates the moment care happens."
"We rolled ReachDR out across five clinics and referrals stopped falling through cracks."
"With real-time patient data, our improvement in outcomes has been the leading story this year."
"Our on-call schedule used to live in three spreadsheets. Now it's one screen, always current."
"ReachDR cut our documentation time in half and finally connected our whole care team."
"Bookings, billing and records live in one place now — no more chasing paperwork."
"Recording vitals on mobile means families get updates the moment care happens."
"We rolled ReachDR out across five clinics and referrals stopped falling through cracks."
"With real-time patient data, our improvement in outcomes has been the leading story this year."
"Our on-call schedule used to live in three spreadsheets. Now it's one screen, always current."
ReachDR saves RACFs hundreds of hours each year by reducing delays in accessing medical support.
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